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Managing Microsoft Dynamics Implementations

Question No: 21

What functionality does Microsoft Dynamics Sure Step provide?

  1. It provides an online toolkit of how to configure Microsoft Dynamics Solutions.

  2. It enables Microsoft Dynamics partners to better serve their customers when implementing Microsoft Dynamics products.

  3. It provides the only way to implement Microsoft Dynamics AX 2012.

  4. It provides Microsoft Dynamics customers project management strategies for the Microsoft Dynamics implementations phase of their project.

Answer: B

Explanation: “Sure Step is designed to enable the solution provider to better serve customers by helping reduce their Microsoft Dynamics total cost of ownership” Reference:http://community.dynamics.com/crm/b/lostinthoughtsofcrm/archive/2012/03/17/ microsoft-dynamics-sure-step-2012-and-sure-step-online.aspx

Question No: 22

You are a project manager working with a client who has specific feature needs, moderate to complex customizations, and minimal business process mapping completed.

You need to recommend a project type for the client. Which project type should you recommend?

  1. agile

  2. enterprise

  3. standard

  4. rapid

Answer: A Explanation:

Agile Implementation: Uses an iterative, incremental process for developing Microsoft Dynamics Solutions. This project gives customer greater control over the final solution because customers can quickly change the direction of the solution from one sprint cycle to next.Typically used at a single site requiring specific features and moderate to complex customizations.

References:

http://www.ignify.com/ERP-Implementation-Methodology.asp http://social.technet.microsoft.com/wiki/contents/articles/5768.microsoft-dynamics-sure- step-agile-implementation.aspx

Question No: 23

You are responsible for using the Sure Step Project Creation Wizard to create projects that involve multiple products, Decision Accelerators, and project types.

Which constraint do you need to consider?

  1. A project can contain multiple Decision Accelerators.

  2. A project can contain multiple products.

  3. A project can be associated with multiple project types.

  4. The project repository can only contain 100 active projects at a time.

Answer: A

Question No: 24

Which two characteristics describe the agile project type? (Each correct answer presents part of the solution. Choose two.)

  1. starts with preparation and execution

  2. starts with analysis, design, and development

  3. sequential

  4. iterative

Answer: B,D

Explanation: B: The Agile Project type has Sprint cycles to encompass the Analysis, Design and Development phases.

D: A flexible and iterative approach to development, which is where the Agile Project type is ideally suited.

Reference:http://en.wikipedia.org/wiki/Agile_management

http://www.ehow.com/way_5418577_agile-project-management-methods.html http://www.ehow.com/info_8258730_principles-agile-project-management.html

http://social.technet.microsoft.com/wiki/contents/articles/5768.microsoft-dynamics-sure- step-agile-implementation.aspx

Question No: 25

You complete your project planning.

You need to continue with the agile preparation stage of the project. Which activity should you do first?

  1. Gather business requirements.

  2. Conduct a Fit Gap Analysis.

  3. Conduct a solutions overview.

  4. Define a solution backlog.

Answer: C

Question No: 26

You are performing the solution envisioning process with a customer.

The customer requests that you use all of the Decision Accelerator Offerings. What is the first step you should use in the process?

  1. architecture assessment

  2. Fit Gap and Solution Blueprint

  3. requirements and process review

  4. scoping assessment

Answer: C

Explanation: http://download.microsoft.com/download/4/3/D/43D4FED9-54DC-4B3B- 95B6-B17A15D1CB8F/03-DA-CRM_Datasheet_Oct-2011.pdf http://blogs.msdn.com/b/mvpawardprogram/archive/2012/08/27/microsoft-dynamics-sure- step-methodology-revisited.aspx

http://technet.microsoft.com/en-us/library/aa496439.aspx

Question No: 27

You are a project manager and you are using the waterfall delivery for a project.

Which two items must be completed within the development phase? (Each correct answer presents part of the solution. Choose two.)

  1. project design

  2. custom coding

  3. analysis phase

  4. production specifications

  5. design phase

Answer: A,B

Explanation: * The goal of the Development phase is to build and test the system components defined and approved in the design specifications, including developing the customizations, integrations and interfaces, and data migration processes.

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*

http://en.wikipedia.org/wiki/Waterfall_model http://blogs.msdn.com/b/dpe_nigeria/archive/2012/06/13/new-tfs-template-available-quot- agile-dev-in-a-waterfall-environment-quot-govdev.aspx

Question No: 28

You are performing a new Microsoft Dynamics GP implementation for a customer who has 10 users. The customer does not want to use customizations or independent software vendor (ISV) solutions. Which project type should you use to deliver the implementation?

  1. rapid

  2. standard

  3. agile

  4. enterprise

Answer: A

Explanation: Rapid Implementation: an accelerated approach for implementing Microsoft

by a limited scopewhere the basic application features are desired, and/or where the large majority of the customer’s business processes are not considered as complex.

RAPID – a proven framework to accelerate and de-risk implementations by delivering standard deliverables out of the box cutting down the overall implementation time significantly. RAPID stands for Ready to use And Proven Implementation Deliverables.

Reference:

http://www.ignify.com/ERP-Implementation-Methodology.asp http://www.ehow.com/info_8258730_principles-agile-project-management.html

Question No: 29

Which item is a project management process?

  1. communication

  2. risk

  3. initiation

  4. integration

Answer: C Explanation:

According to Wikipedia the Project Management phases are: Initiation; Planning or design; Production or execution; Monitoring and controlling; as well as Closing.

References: http://en.wikipedia.org/wiki/Project_management

Question No: 30

Which two activities are included in the Diagnostic phase? (Each correct answer presents part of the solution. Choose two.)

  1. Gather the development standards.

  2. Conduct an architecture assessment,

  3. Present a solution overview.

  4. Finalize the product specification.

Answer: C,D Explanation:

->Evaluate a customer#39;s business processes and infrastructure

->Assist the customer with their due diligence cycle, including ascertaining requirements and their fit with the solution, and assessing the resource needs for the solution delivery

->Prepare the project plan, proposal, and the Statement of Work http://technet.microsoft.com/en-us/library/aa496439.aspx

/ Diagnostic Phase Purpose

To gather enough information to define the high-level project charter and make a confident proposal for the implementation phases. The Diagnostic phase startsduring the sales process and ends with an accepted proposal and statement of work (SOW) for the next part of theimplementation project. The major deliverablefor this phase is the SOW and the Budgetary Estimate Proposal.

Deliverables

High-Level Project Charter High-Level Project Plan Statement of Work Budgetary Estimate Proposal

[Optional] Decision Accelerator Deliverables, including Customer Reports Milestones

Customer accepts the SOW and the Budgetary Estimate Proposal, including the high-level project charter and high-level project plan.

/ The Diagnostic phase of the Sure Step Methodology occurs during the sales and due diligence stage of the engagement lifecycle. For this phase, the Sure Step Methodology provides seven top-level Decision Accelerator offerings to assist the customer in their decision-making process for an ERP or CRM solution.

This phase also includes activities for Proposal Generation, Finalization of Agreements, and Project Mobilization, and sets the stage for a successful implementation.