[Free] 2018(Jan) Latesttests Examcollection Isaca CGEIT Dumps with VCE and PDF Download 121-130

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Topic 1, Volume A

Question No: 121 – (Topic 2)

Which of the following processes is responsible for controlling, recording and reporting on versions, attributes, and relationships relating to components of the Information Technology (IT) infrastructure?

  1. Service Catalogue Management

  2. Service Level Management

  3. ICT Operations Management

  4. Service Asset and Configuration Management

Answer: D

Question No: 122 – (Topic 2)

Shawn is the project manager of the WHT Project for his company. In this project Shawn#39;s team reports that they have found a way to complete the project work for less cost than

what was originally planned. The project team presents a new software that will help to automate the project work. While the software and the associated training costs $25,000 it will save the project nearly $65,000 in total costs. Shawn agrees to the software and changes to the project management plan accordingly. What type of risk response has been used in this instance?

  1. Enhancing

  2. Accepting

  3. Avoidance

  4. Exploiting

Answer: D

Question No: 123 – (Topic 2)

You are the project manager of the CUL project in your organization. You and the project team are assessing the risk events and creating a probability and impact matrix for the identified risks. Which one of the following statements best describes the requirements for the data type used in qualitative risk analysis?

  1. A qualitative risk analysis requires fast and simple data to complete the analysis.

  2. A qualitative risk analysis required unbiased stakeholders with biased risk tolerances.

  3. A qualitative risk analysis encourages biased data to reveal risk tolerances.

  4. A qualitative risk analysis requires accurate and unbiased data if it is to be credible.

Answer: D

Question No: 124 – (Topic 2)

Which of the following are the main benefits of using Information Services Procurement Library (ISPL)? Each correct answer represents a complete solution. Choose all that apply.

  1. The contract can be used as a control instrument.

  2. The customer can take advantage of the competitive market.

  3. The proposals of consumers become comparable.

  4. The use of a strategy that really fits the situation.

Answer: A,B,D

Question No: 125 – (Topic 2)

Enterprise analysis provides many things for an organization. All of the following are tasks included in enterprise analysis except for which one?

  1. Solution performance assessment

  2. Define business need

  3. Determine solution approach

  4. Assess capability gaps

Answer: A

Question No: 126 – (Topic 2)

Fred is the project manager of a large project in his organization. Fred needs to begin planning the risk management plan with the project team and key stakeholders. Which plan risk management process tool and technique should Fred use to plan risk management?

  1. Planning meetings and analysis

  2. Variance and trend analysis

  3. Data gathering and representation techniques

  4. Information gathering techniques

Answer: A

Question No: 127 – (Topic 2)

Availability Management allows organizations to sustain the IT service availability to support the business at a justifiable cost. Which of the following elements of Availability Management is used to perform at an agreed level over a period of time?

Each correct answer represents a part of the solution. Choose all that apply.

  1. Reliability

  2. Security

  3. Recoverability

  4. Serviceability

  5. Resilience

  6. Maintainability

  7. Error control

Answer: A,B,C,D,E,F

Question No: 128 – (Topic 2)

Which volume provides guidance on clarification and prioritization of service-provider investments in services?

  1. Service Operation

  2. Service Strategy

  3. Service Design

  4. Service Management

Answer: B

Question No: 129 – (Topic 2)

Which of the following is a way of delivering value to customers by facilitating outcome that customers wish to get without the control of specific costs and risks?

  1. Processes

  2. Service Desk

  3. Functions

  4. Service

Answer: D

Question No: 130 – (Topic 2)

Which of the following roles is used to ensure that the confidentiality, integrity, and availability of the services are maintained to the levels approved on the Service Level Agreement (SLA)?

  1. The Service Level Manager

  2. The Configuration Manager

  3. The IT Security Manager

  4. The Change Manager

Answer: C

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