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Pro: UABCrading to Windows 7 MCITP Enterprise Desktop Support Technician

Question No: 21

You work as a desktop technician at ABC.com. The ABC.com network consists of a single Active Directory domain named ABC.com. All servers on the network run Windows Server 2008. All client computers run Windows 7.

ABC.com has recently purchased 50 new computers comprising of desktop computers, laptop computers and tablet computers.

You deploy Windows 7 to all the new computers using a Windows 7 image.

After the deployment, you test the computers and discover that the pen interface does not

work on the tablet computers.

What do you need to do to enable the pen interface on the tablet computers?

  1. Open Device Manager and enable the pen interface.

  2. Download the latest pen interface drivers.

  3. Enable the Tablet PC Components.

  4. Run the Add/Remove Hardware Wizard.

Answer: C

Question No: 22

You work as a desktop technician at ABC.com. The ABC.com network consists of a single Active Directory domain named ABC.com. The ABC.com network consists of a main office and a branch office. The two offices are connected using a VPN connection.

All servers on the network run Windows Server 2008. All client computers run Windows 7 Enterprise.

The main office contains a file server named ABC-File01. Users in the branch office access files on ABC-File01.

To improve performance for the branch office computers, you have enabled BranchCache in the branch office. BranchCache runs in host mode on a server named ABC-Cache01.

You notice that the performance of ABC-Cache01 is slower than usual. To troubleshoot the issue, you need to temporarily prevent the branch office computers connecting to ABC- Cache01 to retrieve cached content.

How can you temporarily disable the BranchCache connections?

  1. Run the Netsh branchcache Set Localcache command from a command prompt on ABC-Cache01.

  2. Run the Netsh branchcache Set Service command from a command prompt on ABC- Cache01.

  3. Run the Netsh branchcache Reset command from a command prompt on ABC- Cache01.

  4. Run the Netsh branchcache flush command from a command prompt on ABC-Cache01.

Answer: D

Question No: 23

You work as the administrator of the ABC.com network consisting of a single Active Directory domain spread over two sites, a main office and a branch office. The two offices are not connected by a direct network connection.

Company policy states that all servers must be located in the main office. All servers on the network run Windows Server 2008 and all client computers run Windows 7 Enterprise.

All servers have static IP addresses. A server named ABC-DHCP01 assigns IP addresses to the client computers in the main office. Client computers in the branch office use static IP addresses.

ABC.com contains a Sales department. Users in the Sales department use portable laptop computers. Sales users will now spend time working in both the main office and the branch office. When the Sales users travel to the branch office, they take their laptop computers with them.

The Sales users report that when they connect their laptops to the branch office network, they are unable to access network resources.

You need to configure the Sales user’s laptops so that they can access branch office resources when in the branch office and main office resources when in the main office.

How should you configure the Sales user’s laptops?

  1. Configure a static IP address for the TCP/IP properties.

  2. Configure the TCP/IP properties to automatically obtain an IP address.

  3. Configure a static IP address under the alternate configuration tab of the TCP/IP properties.

  4. Configure the laptops to use DirectAccess.

Answer: C

Question No: 24

You work as a desktop technician at ABC.com. The network consists of a single Active Directory domain named ABC.com. All servers on the network run Windows Server 2008. All client computers run Windows 7 Enterprise.

The network contains a Windows Server 2008 Web server that hosts multiple websites for ABC.com customers.

A user named Mia Hamm has a Web Statistics application running on her client computer. The application analyzes the web server logs every day between 3pm and 5pm.

Mia Hamm reports that her computer runs slowly between 3pm and 5pm. You discover that the processor usage on her computer is between 90 and 100 percent while the Web Statistics application is analyzing the web server logs.

How can you reduce the impact of the web server log analysis on Mia Hamm’s computer?

  1. You should add more RAM to Mia’s computer.

  2. You should configure the application to run with Elevated Privileges.

  3. You should change the priority setting of the application to Low.

  4. You should change the priority setting of the application to High.

  5. You should increase the size of the virtual memory on Mia’s computer.

Answer: C

Question No: 25

You work as a desktop technician at ABC.com. The ABC.com network consists of a single Active Directory domain named ABC.com. All servers on the network run Windows Server 2008. All client computers run Windows 7 Enterprise.

The network contains a Web server named ABC-Web1. ABC-Web1 hosts the company Intranet web site. The Intranet web site contains in-house applications that have been developed by ABC.com developers. One of the applications is named ABCApp and runs as a service on ABC-Web1. ABCApp uses a dedicated domain user account to log on to the domain.

One day you log on to the company Intranet web site and notice that ABCApp isn’t running. On troubleshooting the issue, you notice an error in the event log saying, “Logon failure: unknown user name or bad password”.

How can you resolve the problem with ABCApp?

  1. Configure the logon hours for the service account.

  2. Enable the service account and configure the account to never expire

  3. Reset the password for the service account and configure the ABCApp service with the new password. Configure the password to never expire.

  4. Configure the ABCApp service to use the Local System Account.

Answer: C

Question No: 26

You work as a desktop technician at ABC.com. The ABC.com network consists of a single Active Directory domain named ABC.com. All servers on the network run Windows Server 2008. Some client computers run Windows 7 Enterprise and the rest run Windows XP Professional.

You are in the process of migrating the Windows XP Professional client computers to Windows 7 Enterprise.

All Windows 7 computer users have been issued with USB Flash drives that are protected by BitLocker To Go.

A user named Mia Hamm works in the Sales department and uses a Windows 7 computer named ABC-Sales07.

One day the motherboard on ABC-Sales07 fails. You assign Mia a temporary computer and name it ABC-Sales07temp. Mia will use ABC-Sales07temp until a permanent replacement can be sourced. ABC-Sales07temp runs Windows XP Professional.

Mia reports that she is unable to access the contents of her USB drive using ABC- Sales07temp.

How can you enable Mia to access her USB drive using ABC-Sales07temp?

  1. Open Disk Management on ABC-Sales07temp and import the USB drive.

  2. Add Mia Hamm to the local administrators group on ABC-Sales07temp.

  3. Plug the USB drive into a Windows 7 computer then disable BitLocker To Go for the USB drive.

  4. Open Disk Management on ABC-Sales07temp and initialize the USB drive.

  5. Log on as a Data Recovery Agent on ABC-Sales07temp.

Answer: C

Question No: 27

You work as a desktop technician at ABC.com. The ABC.com network consists of a single Active Directory domain named ABC.com. All servers on the network run Windows Server 2008. All client computers run Windows 7 Enterprise.

You use a Windows 7 desktop computer named ABC-Tech01. You perform network administration from ABC-Tech01.

A user named Mia Hamm uses a desktop computer named Sales01.

How can you ensure that you can remotely execute commands from your computer to Sales01?

  1. On ABC-Tech01, run the Winrm id Cremote:Sales01 command.

  2. On Sales01, run the Winrm id Cremote:ABC-Tech01 command.

  3. On ABC-Tech01, run the Winrm quickconfig command.

  4. On Sales01, run the Winrm quickconfig command.

Answer: D

Question No: 28

You work as a desktop technician at ABC.com. The ABC.com network consists of a single Active Directory domain named ABC.com. All servers on the network run Windows Server 2008. All client computers run Windows 7 Enterprise.

You want to install Windows 7 on a new computer. You have a virtual hard disk (VHD) that contains a Windows 7 Enterprise installation.

You configure the computer to start from the VHD.

How can you configure the Windows 7 installation to run the out-of-box-experience (OOBE) portion of Windows Setup when the computer is started from the VHD?

  1. Copy boot.wim from the Windows 7 installation media to the VHD.

  2. Copy install.wim from the Windows 7 installation media to the VHD.

  3. Start the computer using Windows PE then run Diskpart.exe.

  4. Use ImageX to mount the Windows 7 image and apply install.wim from the Windows 7 installation media to it.

  5. Use ImageX to mount the Windows 7 image and apply boot.wim from the Windows 7 installation media to it.

Answer: D

Question No: 29

You work as the network administrator at ABC.com. Mia Hamm is part of the ABC.com IT team and works as a desktop technician.

The network consists of a single Active Directory domain named ABC.com. All servers on the network run Windows Server 2008. All client computers run Windows 7 Enterprise.

All servers and client computers on the ABC.com network have static IP configurations.

The company has hired a new user named Clive Allen to work in the Sales department. Clive Allen will use his own portable laptop computer until a new computer arrives for him.

Mia is configuring Clive’s laptop to join the domain. She configures a static IP address. Mia attempts to join Clive’s laptop to the domain but is unsuccessful. Mia calls you for assistance. She reports that Clive’s laptop is able to ping the domain controller’s IP address.

What is the most likely cause of the problem?

  1. The DNS server setting is incorrect in the IPv4 properties.

  2. The WINS server setting is incorrect in the IPv4 properties.

  3. The IP address is not in the same range as the ABC.com network.

  4. The Time Zone is incorrect.

  5. The Default Gateway setting is incorrect in the IPv4 properties.

Answer: A

Question No: 30

You work as a desktop technician at ABC.com. The ABC.com network consists of a single Active Directory domain named ABC.com. All servers on the network run Windows Server 2008. All client computers run Windows 7 Enterprise.

ABC.com contains a Research and Development department. All Research and Development computer and user accounts are located in an organizational unit (OU) named Ramp;D.

The computers in the Research and Development department contain sensitive information. ABC company security policy states that users must not be able to use removable devices on the computers in the Research and Development department.

How would you apply the company security policy?

  1. Configure a group policy object to apply the Prevent installation of removable devices setting.

  2. Ensure no users have local administrative rights on the Research and Development department computers.

  3. Disable User Account Control on the computers in the Research and Development department.

  4. Configure a group policy object to apply the Prevent redirection of USB devices setting.

Answer: A

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