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IBM Case Manager V5.1

Question No: 81 – (Topic 2)

A customer is looking for assistance in determining a backup strategy. Which statement is true regarding backup of the ICM solution?

  1. A Hot Backup can be performed if the operating system is AIX.

  2. A Hot Backup cannot be performed because Business Space prevents it.

  3. A Hot Backup cannot be performed because of the difficulties of ensuring in-flight transactions.

  4. A Hot Backup can be performed because ICM provides additional features to permit this process.

Answer: C

Question No: 82 – (Topic 2)

Why is a content manager userid with administer privileges to IBM Content manager library server required while configuring IBM Case Manager?

  1. To query IBM Content Manager.

  2. To fetch content manager analytics.

  3. To construct a bootstrap URL to connect to ICM.

  4. To ensure that documents can be viewed in ICM Runtime client.

Answer: C

Question No: 83 – (Topic 2)

Which tool is used to configure IBM FileNet Case Analyzer engine?

  1. Workplace XT

  2. Case Manager Builder

  3. Process Task Manager

  4. IBM Case Manager Administration Client

Answer: C

Question No: 84 – (Topic 2)

IBM Case Manager is best suited for which type of process?

  1. An informal process which is modeled and partially tracked by the system.

  2. A formal process where each step and business goal is fully controlled by the system.

  3. An informal process which is not modeled and cannot be easily tracked by the system.

  4. A combination of formal and informal processes where a balance of control and flexibility is achieved.

Answer: D

Question No: 85 – (Topic 2)

What are two ways P8 eForms can be used to extend Case Manager capabilities? (Choose two.)

  1. To support the use of iLog rules for electronic signatures.

  2. To provide a way to interact with external systems via form fields.

  3. To provide a way to make updates in FileNet Enterprise Manager.

  4. To provide a consistent way for all case workers to access user preferences.

  5. To provide a customized user interface to case properties at a specific step.

Answer: B,E

Question No: 86 – (Topic 2)

There is a need for users to control case security, how could this be accomplished?

  1. There is no way to allow users to control the security of cases.

  2. Changing the page security on the Case Details page in Business Space.

  3. Using Marking Sets to provide user-controlled security on cases using Case Property values.

  4. Changing the default security on the corresponding case folder class in the target object store.

Answer: C

Question No: 87 – (Topic 2)

Which component provides access to IBM WebSphere ILOG JRules Business Rules Management System (BRMS) out of the box?

  1. Case Builder

  2. Case Manager Client

  3. FileNet Process Designer

  4. Case Manager Administration Client

Answer: C

Question No: 88 – (Topic 2)

The four views available in the Case Information Widget by default are summary, documents, tasks, and what other view?

  1. Step

  2. History

  3. Toolbar

  4. Add Case

Answer: B

Question No: 89 – (Topic 2)

Content Analytics leverages a component to search the FileNet Content Engine that is hosting the case solution to gather and parse case artifacts to make them available for Content Analytics searches. What is this component called?

  1. Crawler

  2. Exporter

  3. Search Daemon

  4. Content Daemon

Answer: A

Question No: 90 – (Topic 2)

A solution designer would like to use a FileNet eform to add a case in ICM. The form template has already been created in the eforms designer. Which step(s) need to be performed to make this form available to add a case?

  1. Check in the form template of type Document class using WorkplaceXT.

  2. Check in the form template of type ITXFormTemplate class using WorkplaceXT.

  3. Check in the form template of type Document class using WorkplaceXT; Configure the Case Form Widget in the Add Case Form page with this

    version series ID of the checked in form template.

  4. Check in the form template of type ITXFormTemplate class using WorkplaceXT;

Configure the Case Form Widget in the Add Case Form page with this version series ID of the checked in form template.

Answer: D

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