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IBM Case Manager V5.1

Question No: 11 – (Topic 1)

How is integration with ICM accomplished?

  1. Using REST APIs, Java APIs, and Process Engine workflow.

  2. Using REST APIs, Java APIs, ICM Client side integration, and Process Engine workflow.

  3. Using REST APIs, Java APIs, ICM Client side integration, ICC Feeds, and Process Engine workflow.

  4. Using ICM C APIs, REST APIs, Java APIs, ICM Client side integration, and Process Engine workflow.

Answer: B

Question No: 12 – (Topic 1)

Which Online Analytical Processing (OLAP) technology is supported by IBM FileNet Case Analyzer?

  1. Cognos TM1

  2. Cognos Power Play

  3. IBM InfoSphere Information Server

  4. Microsoft SQL Server Analysis Services

Answer: D

Question No: 13 – (Topic 1)

What is the recommended tool to move non-Case Manager assets such as custom eForms into a production environment?

  1. Workplace XT

  2. FileNet Enterprise Manager

  3. FileNet Deployment Manager

  4. Case Manager Administration Client

Answer: C

Question No: 14 – (Topic 1)

Which must be installed and configured with IBM Case Manager to enable IBM Sametime?

  1. Only IBM Sametime client and Lotus Domino server

  2. Only IBM Sametime proxy server and Lotus Domino server

  3. Only Lotus Domino server, IBM Sametime client, and IBM Sametime proxy server

  4. Only Lotus Domino server, IBM Sametime community server, and IBM Sametime proxy server

Answer: D

Question No: 15 – (Topic 1)

What is a reason to use iLog within the context of an ICM Solution?

  1. To intelligently assign case workers to tasks.

  2. To obtain additional Case Data from an external system.

  3. To update a case property field after a step is completed.

  4. To obtain a priority from a database call via a stored procedures.

Answer: A

Question No: 16 – (Topic 1)

Which API is NOT a component of the Case Manager API?

  1. Content Engine REST API (P8CEREST)

  2. Process Engine REST API (P8BPMREST)

  3. IBM Case Manager REST API (CASEREST)

  4. IBM Content Management Interoperability Services (CMIS) for FileNet Content Engine

Answer: A

Question No: 17 – (Topic 1)

How can you invoke an IBM BPM process from IBM Case Manager?

  1. The IBM BPM process can invoke a case in an ICM solution.

  2. Case folder creation can invoke an IBM BPM process.

  3. Content added to a case can invoke an IBM BPM process.

  4. An ICM case task can invoke an IBM BPM process application or automated process.

Answer: D

Question No: 18 – (Topic 1)

For IBM Case Manager, where should the database for the content engine target object store and the process engine on DB2 be located?

  1. On separate databases on the same server

  2. On separate databases on different servers

  3. On the same database on a server with different userids

  4. On the same database on a server with same userid and password

Answer: D

Question No: 19 – (Topic 1)

What can IBM Content Analytics be used for? (Choose two.)

  1. Reporting on cases and tasks that are currently active.

  2. See which words and phrases occur frequently in many cases.

  3. Discover unexpected correlations between words and phrases.

  4. Get data on the average time to complete business tasks during a specific time interval.

  5. Review volume, find and eliminate bottlenecks and ensure that operations are working efficiently and effectively.

Answer: B,C

Question No: 20 – (Topic 1)

What widget is used to display an IBM Form instead of the Case Data Widget in the Case page space?

  1. Form Data widget

  2. Case Form widget

  3. Case Details widget

  4. Add Case Form Page

Answer: B

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