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IBM Case Manager V5.1

Question No: 1 – (Topic 1)

Cognos Real Time Monitor (RTM) is used to display what type of information?

  1. Information about how to design your case.

  2. Information about what case outcomes were achieved.

  3. Information about cases and tasks currently in process.

  4. A report detailing how many cases were processed over the past two years.

Answer: C

Question No: 2 – (Topic 1)

How do workflow and case properties get synchronized within a task?

  1. A post condition needs to be added to sync the data fields.

  2. A separate ICM system task completes the synchronization.

  3. ICM automatically adds a post condition to sync the data fields.

  4. They are automatically synchronized because they are named the same.

Answer: C

Question No: 3 – (Topic 1)

Which program is prohibited to be used with IBM Case Manager as per the licensing terms?

  1. Lotus Widget Factory (of IBM Mashup Center)

  2. Case Manager crawler (of IBM Content Analytics)

  3. Web chat client (of IBM Lotus Sametime Proxy Server)

  4. Rule Execution Server (of IBM WebSphere ILOG JRules)

Answer: A

Question No: 4 – (Topic 1)

How do you configure who is allowed to create a case in a production environment?

  1. In the Mashup Center Space Manager, using the Share function to include the user in the Edit List.

  2. In Case Builder, including the user in the Manage Solutions \ Solution \ Case Type \ Case Creators dialog.

  3. In FileNet Enterprise Manager, setting the Case Folder case type security to include Create Instance permission for the user.

  4. In Case Manager Administration Client, configure and run the Configure Production Environment task with settings to allow create case for the

user.

Answer: C

Question No: 5 – (Topic 1)

A solution package is a set of XML files and folders that are the artifacts of a solution. The package contains a Solution Definition File (SDF), a Process Engine (PE) Configuration File, a Workflow Definitions, and a quot;Pagesquot; folder. What is the file that contains the application space, roster, event logs, queues, in-baskets, roles, and step processors?

  1. PE Configuration File

  2. Solution Definition File

  3. Workflow Definition File

  4. Workflow Collection File

Answer: A

Question No: 6 – (Topic 1)

Which two items are always part of a case management solution? (Choose two.)

  1. Analytics

  2. Content objects

  3. Database lookups

  4. Process fragments

  5. System integrations

Answer: B,D

Question No: 7 – (Topic 1)

Workplace XT was used to create search templates to work with solution document types. Which tool is used to migrate this template to a production environment?

  1. Workplace XT

  2. Case Manager Builder

  3. Filenet Deployment Manager

  4. IBM Case Manager Administration Client

Answer: C

Question No: 8 – (Topic 1)

Which is NOT a difference between a development and production Case Manager environment?

  1. Solutions may be modified in the development environment and should not be modified in the production environment.

  2. Production Case Manager environments can take advantage of P8 distributed deployment and domain partitioning configuration options while

    development cannot.

  3. In a development environment there must be a design object store and a target object store; in a production environment only target object

    stores are required.

  4. In a development environment, Case Manager Builder is used to deploy solutions; in a production environment, Case Manager Administration

Client is used to deploy solutions.

Answer: C

Question No: 9 – (Topic 1)

Business Analyst John Smith has a user ID and valid password configured with IBM Case Manager but has not been assigned to a project area. Which statement is true?

  1. John Smith cannot login to Case Manager Builder.

  2. John Smith can only work in the default project area.

  3. John Smith can login to Case Manager Builder, but cannot create a solution.

  4. John Smith can login to Case Manager Builder, but cannot deploy a solution.

Answer: C

Question No: 10 – (Topic 1)

What states can a task can be in?

  1. Waiting, Ready, Working, Complete, or Failed

  2. Waiting, Ready, In Process, Complete, or Failed

  3. Waiting, Ready, Working, Complete, Failed, or Archived

  4. Waiting, Ready, Working, Complete, Failed, or user defined state

Answer: A

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