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IBM Case Foundation V5.2, Specialist

Question No: 71

Which of the following represents a case in Content Engine?

  1. A folder object filed in a case type folder

  2. A custom object filed in a case type folder

  3. A folder object filed by year, month, date, time

  4. A custom object filed by year, month, date, time

Answer: C

Question No: 72

How can P8 eForms be used to extend Case Manager Capabilities? (Choose two)

  1. To support the use of P8 forms for electronic signatures

  2. To provide a way to interact with external systems via form fields

  3. To provide a customized launch step processor for all optional case tasks

  4. To provide a consistent way for all case workers to access case properties

  5. To provide a customized user interface to case properties for specific task steps

Answer: B,E

Question No: 73

What can IBM Content Analytics be used for? (Choose two)

  1. Reporting on cases and tasks that are currently active

  2. See which words and phrases occur frequently in many cases

  3. Discover unexpected correlations between words and phrases

  4. Get data on the average time to complete business tasks during a specific time interval

  5. Review volume, find and eliminate bottlenecks and ensure that operations are working efficiently and effectively

Answer: B,C

Question No: 74

How does IBM Case Manager provide a framework for handling business exceptions?

  1. When designing a Task, you must use the P8 Process Designer to define any exception handling by customizing the malfunction submap of the process definition

  2. Well defined process are expressed by process fragments defined for tasks within the case, and IBM Case Manager is used to define the set of tools used by case workers to manage exceptions

  3. The structured part of the business process must be implemented using a BPM tool such as IBM BPM which will call IBM Case Manager services to provide case management capabilities for exception handling

  4. When a process fragment requires exception handling by case workers, the Task raises an event that must be specified as a pre-condition into another task that will provide an explicit exception handling implementation

Answer: B

Question No: 75

In Case Builder, how do you allow a case worker to be able to create a new task to handle an unexpected situation in the Case Client?

  1. You need to create an optional task in Case Builder and define how the Task will start.

  2. You need to create a required task in the Case Builder and define its precondition to specify it is to be ad-hoc.

  3. You do not need to do anything specifically because IBM Case Manager handles ad-hoc Case Tasks as part of the base product.

  4. You need to create an optional task in Case Builder and a new corresponding page to be used for steps in an ad-hoc task process.

Answer: A

Question No: 76

Custom widgets can most easily use Case Manager functionality by which of the following methods?

  1. Wiring the custom widget to the case widgets

  2. Creating integration to other widget events with Java script

  3. Creating custom REST functionality that leverages Case Manager functions

  4. Wiring the custom widget to events from other widgets including the Command Widget

Answer: D

Question No: 77

By default, IBM Case Manager automatically assigns a unique case ID to a case type by using the case type unique identifier plus a 12-character number sequence. Can that case type unique identifier be changed after deployment, and if so, how?

  1. The default case type unique identifier cannot be changed after deployment

  2. The default case type unique identifier can be changed after deployment by changing the CmAcmCaseIdentifier in the case type folder

  3. The default case type unique identifier can be changed after deployment by changing the value of the case identifier prefix in the case type folder

  4. The default case type unique identifier can be changed after deployment by changing the value of the case identifier mask in the case type folder

Answer: C

Question No: 78

Which tool is used to define the application server properties, define the Content Engine server properties, define LDAP provider accounts and properties, and to deploy the Case Manager API and Case Manager Builder to the application server?

  1. Case Manager Client

  2. FileNet Enterprise Manager

  3. FileNet Deployment Manager

  4. IBM Case Manager Administration Client

Answer: D

Question No: 79

Which two of the following APIs can be used to create a new case directly? (Choose two)

  1. P8 Content Engine .NET API

  2. P8 Process Engine JAVA API

  3. P8 Process Engine REST API

  4. IBM Business Process Manager 7.5 API

  5. Content Manager Interoperability Services (CMIS) API

Answer: A,E

Question No: 80

A solution package is a set of XML files and folders that are the artifacts of a solution. The package contains a Solution Definition File (SDF), a Process Engine (PE) Configuration File, a Workflow Definitions, and aages folder. What is the file that contains the application space, roster, event logs, queues, in-baskets, roles, and step processors?

  1. ages?folder

  2. PE Configuration File

  3. Solution Definition File

  4. Workflow Definition File

Answer: B

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